Shipping Policy

Free Worldwide Shipping

LVSHAN currently offers free worldwide shipping on eligible orders. Delivery availability may vary by destination, carrier restrictions, customs rules, or service interruptions.

Processing Time

Orders are typically prepared after payment confirmation. Small-batch ritual products may require additional handling time during launches, holidays, or high-volume periods.

Tracking

When tracking is available, order updates will be provided through your account or support communication. Tracking events may take time to appear after a shipment is created.

Customs and Import Duties

International orders may be subject to customs review, import duties, taxes, brokerage fees, or local delivery requirements. These charges are determined by the destination country and are the customer's responsibility unless otherwise stated at checkout.

Delivery Issues

If your order appears delayed, damaged, returned, or marked delivered but not received, contact support with your order number so we can review the shipment and available carrier information.